The government’s decision to classify oil suppliers and distributors as essential services means that we remain open. Please be aware that we are dealing with much higher demand than usual, however we are doing everything we can to ensure the safety of our staff and our customers while continuing to fuel the nation.
Our employee and customer safety is of utmost importance. As such, we have taken vast steps to reduce the transmission of COVID-19 which includes:
All of our deliveries are in line with the UK government’s guidance. Therefore, hospitals, emergency services, schools, nursing homes, care homes and essential retail sites will take priority.
Our drivers have been instructed to minimise contact with third parties, or avoid it completely where possible.
This means that for the foreseeable future, you will not be asked to sign our drivers’ handheld devices to confirm receipt of delivery. Instead, the delivered quantity will be printed onto the invoice and act as an alternative proof of delivery.
We appreciate that some of our customers may require a proof of delivery signed by a member of their staff as part of their payment process, but this will not be possible until further notice.
We will assume that you are happy to proceed on this basis and waive any relevant contractual requirement for a signed proof of delivery if you order fuel from us at this time.
In line with government advice, staff are working from home where possible. This allows us to continue to provide the essential support and advice to our customers whilst keeping them safe. Our offices remain open for key workers.
Please note, our operations are continually under review in line with the ever-changing situation. Thank you for your cooperation during these difficult times and stay safe.
We deliver on our promise, with 92% of our orders successfully delivered within 24 hours.
We can come to your rescue with our emergency deliveries, helping you avoid unplanned downtime.
We don't just supply fuel, we have the tools and expertise to help you fuel your business responsibly.
With us, you’ll have one point of contact throughout, who will know your fuel needs inside out.